KADENCE Ticketing System Enhanced with Customer Portal

January 20, 2017 | Missoula, MT

KADENCE announced today that its Ticketing System (KTS) platform has been enhanced with customer portal functionality. Service providers that are leveraging the KTS platform are now able to offer their customers the ability to create and track trouble tickets via the “self-service” tools included in a private, secure website. The KTS customer portal equips service providers with another channel to engage their customers thereby providing a competitive differentiator and enabling preferential customer support. Read more >


KADENCE Releasing Power and Rack Enhancement

October 24, 2016 | Missoula, MT

KADENCE announced today that its KADENCE Circuit Management (KCM) platform will be enhanced with functionality specific to relay rack and electrical circuit management.  KCM users in data center and central office (CO) environments will be empowered to virtually depict rack equipment, allocate power, manage contracts and represent asset ownership.  The software release is scheduled for November 10. Read more >


KADENCE Launches Ticketing System

May 27, 2016 | Missoula, MT

KADENCE announced today the release of KADENCE Ticketing System (KTS), a robust lifecycle ticket management platform. Service providers will rely on KTS to support customer retention initiatives through the benchmarking of KPIs and the enablement of preferential customer support. KTS is a SaaS that integrates directly with KADENCE Circuit Management (KCM) or can be leveraged independently. Read more >


KADENCE Earns Spotlight Award

April 1, 2016 | Missoula, MT

KADENCE announced today that its KADENCE Circuit Management (KCM) platform has been selected as one of the recipients of ChannelVision’s Visionary Spotlight Award. The Visionary Spotlight Award competition was create by ChannelVision to honor outstanding products, services and deployments across a broad range of communications technology categories. Inaugural awards are based on overall innovation, capacity for future-thinking and feature set differentiation. Read more >


ACT Primed To Implement KADENCE

February 8, 2016 | Missoula, MT

KADENCE announced today that Advanced Communications Technology (ACT) is set to implement KADENCE Circuit Management (KCM). Utilized by a host of telecommunication providers, KCM is a SaaS platform architected to drive profitability through the optimized management of special circuits and inside plant equipment. Read more >


TeleSphere Software Rebrands as KADENCE

October 18, 2015 | Missoula, MT

TeleSphere Software announced today the launch of their new corporate brand KADENCE. The launch of the new brand was planned in conjunction with the fall Comptel Plus Business Expo being held in San Francisco. The rebranding announcement concludes a yearlong project that entailed retaining the services of a Missoula, MT based marketing and advertising firm as well as obtaining a trademark from the U.S. Patent and Trademark office. Read more > 


ScienceLogic and TeleSphere Software Announce Integration

March 30, 2015 | Missoula, MT

ScienceLogic and TeleSphere Software announced today a joint integration project. Science Logic’s network monitoring platform will be integrated with TeleSphere’s Advantage Circuit Management (ACM) special circuit management platform via the ScienceLogic REST-based application programming interface (API). Integration development is expected to be completed by the end of Q2 2015. Read more >


TeleSphere selected as NTCA Hot Technology Award Recipient

March 10, 2015 | Missoula, MT

TeleSphere Software announced today that its Advantage Circuit Management (ACM) platform has been selected as one of the recipients of NTCA’s Hot Technology award. Each year, a panel from NTCA evaluates new products and services based on innovation, usefulness, significance of improvement, relevance in the industry and creativity of display. Final selections are made in conjunction with the RTIME Expo. Award recipients are showcased in the Hot Technology section of the RTIME Expo floor. Read more >


VisionNet Migrates Advantage Circuit Management

October 1, 2014 | Missoula, MT

TeleSphere Software, Inc., (TeleSphere) a leading nationwide telecommunications billing software, professional services and SaaS provider, reveals the successful completion of Vision Net’s data conversion and migration project to TeleSphere’s Advantage Circuit Management (ACM) SaaS platform. Read more > 


TeleSphere Completes SSAE 16 Audit

July 15, 2014 | Missoula, MT

TeleSphere Software announced today that it has successfully completed an SSAE 16 audit conducted by the national Certified Public Accountant firm of Moss Adams. The audit measured TeleSphere’s internal controls of financial information and consisted of an evaluation of business and IT process and reporting practices as well as an onsite inspection. The audit commenced early in Q1 ’14 and concluded with the recent receipt of the auditor’s report and opinion. Read more >


TeleSphere Launches Advantage Circuit Management, v2.1

April 11, 2014 | Missoula, MT

TeleSphere Software, Inc., (TeleSphere) a leading nationwide telecommunications billing software, professional services and SaaS provider, announces the launch and general availability of Advantage Circuit Management (ACM) version 2.1. Read more >