Mediation Image_900x239

Once you switch it, you need to be able to bill it – that’s where KADENCE Mediation comes in. Mediation is more than just a simple conversion of switch records into a billing record format. To bill usage records correctly, you must apply revenue assurance techniques, business intelligence and rules to the record creation process, all part of the KADENCE system.

Why KADENCE for your Mediation Services?

KADENCE Mediation helps your company increase profit and regain control of your switched usage revenue assurance processes. We use complete industry and local data to properly identify your traffic by jurisdiction, including wireless, so your billing is comprehensive and more accurate.

With KADENCE Mediation, you can track every message recorded on your switch while applying special rules and processing required for trunk groups. Know who to bill when traffic appears on your network, plus track any dumped traffic prior to billing with our fraud watch feature.

Professional Services – Let Our Experts Do the Work

Our experts will take control of your usage-based revenue assurance and process records by the correct jurisdiction to ensure all of your revenue is realized.

We offer a fixed monthly cost for companies with stable volumes, or a tiered, per record cost that reduces as volumes increases.

Our professional services group provides all of the support you need, with less upfront cost and no burden on your staff. As a Service Bureau client, you will benefit from all the features of our licensed software, but we’ll be the ones doing the work.

Mediation Licensed Software

Our software is equipped with numerous features to make mediation easier for your staff:

User Interface Traffic Processing Call Data Management
  • User Friendly Microsoft Outlook® style
  • Set-up Wizard to easily add new accounts
  • Reporting module for standard, ad-hoc and fraud watch, to track dumped traffic
  • CDR for: CABS, Toll, Meet Point, Custom Records
  • Special for: OCN traffic, NPA-NXXs, filtering out phone numbers, trunk groups, EAS areas
  • Disparate sources
  • Conventional switches
  • Soft switches
  • IP gateways
  • Other subsystems